How do employees’ subjective perceptions affect efficiency?

Abstract

Today, it is accepted that the most important resource for companies to gain sustainable competitive advantage is competent human resources. The high performance of the employees positively affects the productivity of the company. It has been proven in many studies that the attitudes and behaviors of the employees are effective in increasing the employee performance and therefore the productivity of the organization. In this study, the concepts of burnout, work intensity, organizational support, job specificity, organizational trust, job satisfaction and retention and their relations with productivity were examined. In addition, it was briefly mentioned how crises caused by disasters such as pandemics, hurricanes and earthquakes affect employees’ perceptions and performances. According to the findings, these factors have a significant impact on employee productivity. Higher productivity is associated with higher job satisfaction, job engagement, organizational support, and trust. Employee productivity can be reduced by the presence of negative factors such as burnout and work intensity. By understanding the existing research on these topics, organizations can develop strategies to promote employee well-being, engagement, and productivity. Crises caused by disasters disrupt normal functioning, create uncertainty and require rapid adaptation. Understanding how these crises affect employee attitudes and behaviors is critical for organizational resilience and recovery. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.